Privacy policy.
Black Box Engraving, LLC Privacy Policy
Last Updated May 2026
At Black Box Engraving, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how it is used, and how we help protect it.
Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Billing and shipping address
Uploaded artwork, logos, photos, or design files
Order details and personalization information
Website usage information collected through cookies and analytics tools
This information is provided directly by you when placing an order, submitting a quote request, contacting us, or using our website.
How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Provide customer service and order updates
Create custom products and personalization
Improve our website and customer experience
Communicate regarding quotes, proofs, and project details
Maintain business and accounting records
We do not sell your personal information to third parties.
Customer Artwork and Uploaded Files
Any artwork, logos, images, or files submitted to us are used solely for the purpose of completing your requested project or order.
Customers are responsible for ensuring they have the proper rights, permissions, or authorization to use any submitted logos, trademarks, copyrighted materials, or artwork.
Payment Information
All payment transactions are securely processed through trusted third-party payment processors. Black Box Engraving does not store, retain, or have access to complete credit card or debit card information submitted during payment processing.
Data Sharing
We may share limited personal information with trusted third-party service providers as necessary to operate our business and fulfill customer orders, including:
Payment processors
Shipping carriers
Fraud prevention services
Website hosting and analytics providers
These third parties only receive the information necessary to perform their services.
Cookies and Analytics
Our website may use cookies and third-party analytics tools to improve website functionality, understand visitor behavior, and help improve our services and marketing efforts.
You may disable cookies through your browser settings at any time.
Data Retention
We retain customer and order information only as long as necessary to fulfill orders, comply with legal, tax, and accounting obligations, resolve disputes, and maintain appropriate business records.
Information Security
We take reasonable measures to help protect your information and maintain secure business practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Privacy Rights
We respect applicable privacy rights, including those outlined under regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
If you wish to request access to, correction of, or deletion of your personal information, please contact us. Certain information may be retained where required by law or necessary for legitimate business and accounting purposes.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Black Box Engraving
Support@BlackBoxEngraving.com