General

  • At Black Box Engraving, we combine industrial-grade equipment with personalized customer service to create high-quality custom products built to stand out. Unlike many shops that specialize in only one process, we offer both precision laser engraving and full-color UV printing, allowing us to create unique products with a wide range of materials, finishes, and customization options. As a Texas-based small business, we take pride in clear communication, attention to detail, and producing custom work that reflects the quality of your brand, event, or vision.

  • Yes. We regularly work with businesses, schools, churches, nonprofits, sports teams, municipalities, and other organizations on custom awards, signage, branded products, employee recognition items, promotional products, and specialty projects. Whether you need a single custom piece or a larger bulk order, we can help create products tailored to your brand and goals.

Services & Technology

  • We can engrave and UV print on a wide variety of materials including wood, acrylic, leather, stainless steel, coated metals, glass, plastic, tumblers, signage materials, promotional products, and more. If you already have an item you would like customized, feel free to contact us and we can usually let you know quickly whether it is compatible with our engraving or UV printing process.

  • UV printing is a process that uses ultraviolet light to instantly cure ink as it’s printed directly onto a surface. This allows us to create full-color designs with sharp detail on a wide range of materials like wood, acrylic, metal, leather, and more.

     This is not a sticker or vinyl applied to your product. The design is printed directly onto the surface, resulting in crisp edges, vibrant color, and a clean, professional finish. 

    Because the ink cures directly onto the product, the application is durable and long-lasting.

  • Yes. UV printing is a highly durable printing process that uses industrial UV-cured inks printed directly onto the surface of the material. Once cured, the inks create vibrant full-color graphics with excellent detail and adhesion. UV printing is ideal for indoor signage, awards, branded products, promotional items, and many everyday-use products. Durability can vary depending on the material and environment, but many items are scratch-resistant, water-resistant, and designed for long-lasting use. For outdoor or high-contact applications, we can also recommend the best materials and finishing options for maximum durability.

  • Laser engraving uses a focused beam of light to permanently mark or remove material, creating precise, detailed designs that won’t fade or wear off.

    We use two types of lasers:
    CO₂ Laser
    Best for non-metal materials like wood, acrylic, leather, and and fabric. Ideal for engraving and cutting with clean, smooth results.

    Fiber Laser
    Designed for metals such as stainless steel, aluminum, and brass. It can go beyond surface marking and etch into the metal, creating deeper, more durable results with strong contrast.

  • Yes. Laser engraving is a permanent marking process that physically alters the surface of the material rather than applying something on top like a sticker or vinyl decal. Because the design is engraved directly into the material, it will not peel, crack, or fade over time under normal use. Laser engraving is ideal for awards, signage, personalized gifts, industrial tags, drinkware, and branded products where long-lasting durability and a professional appearance are important.

  • While the terms are often used interchangeably, engraving and etching are slightly different processes. Engraving typically cuts deeper into the material, physically removing material to create a more noticeable and durable mark. Etching is generally a lighter surface mark that creates contrast without cutting as deeply. Both methods can produce clean, professional results, but the best option depends on the material, desired appearance, and application.

Ordering & Production

  • Most custom orders are completed within 10 business days or less depending on the size, complexity, and quantity of the project. Simpler projects may be completed sooner, while larger custom orders or specialty materials may require additional time. If you have a specific deadline or rush request, let us know and we will do our best to accommodate your timeline.

  • Many of our products can be ordered with no minimum quantity, making them great for one-off gifts, awards, and custom projects. However, some products, materials, or specialty production processes may require minimum order quantities depending on the item and customization involved. Feel free to contact us with your project details and we will be happy to discuss the best options available.

  • Yes. In many cases, we can engrave or UV print on customer-supplied items depending on the material, coating, shape, and overall compatibility with our equipment. Because we did not manufacture or source the item ourselves, certain projects may require a signed waiver acknowledging the risk of damage during production. For some items, we may also request a test piece prior to accepting the full job to help ensure the best possible results.

  • Yes. We offer both local pickup and nationwide shipping for most products and custom orders. Local delivery may also be available within the North DFW area depending on the project and location, although a delivery fee may apply.

Custom Orders

  • Yes. We can customize each item with different names, titles, badge numbers, dates, logos, or other personalized details depending on the product and project. This is a popular option for employee awards, corporate gifts, weddings, team items, and recognition products. Some projects with multiple individual changes may include an additional personalization or setup charge depending on the complexity and quantity of the order.

  • Yes. Whether you already have completed artwork or just a rough idea, we can help bring your project to life. We regularly assist customers with layout adjustments, personalization, logo placement, material recommendations, and production-ready design setup. Vector artwork files such as AI, EPS, or SVG are preferred when available, but we can often work with PNG, JPG, or other image formats as well. For most custom projects, we also provide a digital proof for approval before production begins.

  • What file types do you accept? We accept most common artwork and image file types including AI, EPS, SVG, PDF, PNG, JPG, and PSD files. Vector files such as AI, EPS, and SVG typically provide the cleanest results for laser engraving and UV printing, especially for logos and detailed artwork. If you are unsure whether your file will work, feel free to send it to us and we can review it for compatibility.

  • Yes. For most custom projects, we provide a digital proof for approval before production begins. This allows you to review the layout, spelling, sizing, personalization details, and overall design before anything is manufactured. Production will begin once the proof has been approved to help ensure accuracy and avoid unexpected issues.

  • Yes. In many cases, we can match brand colors for UV printed products and signage. For the most accurate color reproduction, we recommend providing CMYK color values or official brand guidelines whenever possible. Please note that colors may appear slightly different depending on the material, finish, and production method being used.

  • Yes. We can create a variety of outdoor signs using durable materials and production methods designed for exterior use. Depending on the project, we can recommend the best material, printing method, and finishing options to help maximize weather resistance, durability, and long-term appearance.